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Refund Policy

Last updated: September 15, 2026

This refund policy is part of our Terms of Service (/terms) and covers scheduling, cancellations, and refunds for seasonal home-service work.

Scheduling, cancellation, and refunds for work

You may cancel a booked job before the contractor is on site at no charge, and we refund anything already taken. Once work has started, we settle for the part performed. If the work was not done, was not done as described, or the contractor did not appear, tell us — we review the case, and where the complaint holds we refund you and recover from the contractor, not from you. Weather-dependent services (snow, leaves) may be rescheduled rather than cancelled; you may decline a reschedule and take a refund instead.

Contact

Questions about these terms can be sent to info@iqseason.com.